I hope you will be happy with your piece, and I don’t want anyone stuck with a piece they’re not happy with. If you have any questions about a piece before you place your order, please don’t hesitate to contact me on firstname.lastname@example.org to discuss. If you decide you don’t want the piece after all, you can return it, and I will provide a refund. As you’ll appreciate, being a one-person business, I do have to cover all costs and try to make delivery costs as low as possible. To do this, I try to ensure happiness in purchases. However, if you decide you want to return a piece I will, of course, work with you to return the piece and your money.